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APS Payroll

APS Payroll

Overview

What is APS Payroll?

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

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Recent Reviews

New to APS

9 out of 10
August 22, 2016
Incentivized
APS OnLine is being used across the whole organization. All of our employees have embraced the new system increasing the number of direct …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 46 features
  • View and generate pay and benefit information (32)
    9.4
    94%
  • Pay calculation (31)
    9.2
    92%
  • Direct deposit files (31)
    8.9
    89%
  • Report builder (32)
    7.9
    79%
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Pricing

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N/A
Unavailable

What is APS Payroll?

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.apspayroll.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

9.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 7.7
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Product Details

What is APS Payroll?

APS Payroll aims to make payroll and HR easier, by providing their clients and partners with technology delivered with personalized service and support. Their unified solution is designed to simplify workforce management tasks and process payroll, and to automate HR workflows to be more strategic.

APS Payroll Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Scheduling
  • Supported: Benefits Administration
  • Supported: Carrier Connections
  • Supported: Performance Reviews
  • Supported: ACA Compliance and Reporting
  • Supported: Talent Management

APS Payroll Screenshots

Screenshot of Benefits Administration Dashboard

APS Payroll Video

At APS, we believe the best way to manage your workforce is in a truly unified solution. Don’t be fooled by providers who say they offer a “connected system” that really fits together more like a complex puzzle. All your important data lives together in our single-system platf...
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APS Payroll Integrations

APS Payroll Competitors

APS Payroll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA
Supported LanguagesEnglish

Frequently Asked Questions

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Paycom, Paycor, and Namely are common alternatives for APS Payroll.

Reviewers rate Manager tracking tools highest, with a score of 9.8.

The most common users of APS Payroll are from Mid-sized Companies (51-1,000 employees).

APS Payroll Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(54)

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Mary Donovan Pope | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have APS Online for HRIS/Payroll as well as APS Hire for recruiting and onboarding. And, we have also elected to use CypherWorx as our Learning Management System as an 'add-on' to APS, but it works directly with the APS database to enroll all new hires into APS for learning-based training information to be released to them upon hire.
  • The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
  • The dedicated support help at both APS Online and also APS Hire is fantastic!
  • I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
  • My sales representative is always 'checking in' with me and that lets me know that our business is important to APS!
  • I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
  • It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
  • We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.
For an organization like mine that is not terribly vertical in its management infrastructure, the APS system is just right because it is not as complex as an Ultimate Software/Kronos/PeopleSoft product. So, there isn't a huge learning curve in bringing non-HR managers and end-users up to speed on the best practice use of the system. However, there may be organizations with much thicker layers and internal specialization that may find this product to lack some of the sophistication required to really address some of the 'real time' concerns of a large and complex organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We utilize APS Payroll & APS Hire. It is our HRIS, ATS, Payroll & eSelfServe system. My HR team utilizes the payroll system to process payroll and benefits on a weekly basis. My recruiting team utilizes the APS Hire system on a daily basis. All of our employees utilize eSelfServe to manage their time clocks, submit time-off requests and enroll in benefits. Overall APS Payroll I would rate as a 7 out of 10 for a payroll system. It is fairly user friendly and does most payroll tasks. The system is limited on what it can do. You can't pro rate pay automatically and its reporting is somewhat limited. Setting up a benefits file feed can be tough for the system, but their team is very helpful.

APS Hire I would rate as a 5 out of 10. It is a very glitchy system and has very limited options. eSelfServe is a good system that I would rate 9 out of 10. It has all of the necessary options, but it is also very easy to navigate. Overall I feel that APS is good system for a small to medium size company, but can be outgrown due to the lack of depth and efficiency it needs for a larger company. The cost is affordable which is also a factor in why you may choose it versus other options that are better quality.
  • Navigation of the program is simple and easy.
  • Affordability
  • eSelfServe is easy for employees to operate and for managers to track employees time.
  • Modern aesthetic and look.
  • Onboarding is fully customizable.
  • More robust HR reporting options and better customized report building.
  • Be able to have multiple recruiting pipelines that are tracked.
  • Less glitches in APS Hire. Especially with sending onboarding emails and applicants not being able to open them.
  • Better file feed communications and auto-updating to save time and add efficiency to processes.
I think APS is best suited for small to medium size companies. I believe larger companies who need a more robust program that has more processes needing managing through their HRIS/ATS will be better off going with a different program.
August 22, 2016

New to APS

Score 9 out of 10
Vetted Review
Verified User
Incentivized
APS OnLine is being used across the whole organization. All of our employees have embraced the new system increasing the number of direct deposits and paperless vouchers. Primarily, it has increased the online time management in place of time cards for our outlying areas along with time off requests eliminating approximately 15 hours of manual data entry.
  • APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
  • Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
  • Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.
  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Our goal was to simplify our payroll process and make it more user friendly. Very happy with final outcome.
John Bellini III | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize APS for all our HR and Payroll Management across the whole organization. They process all our paychecks, 100% of our employees use direct deposit and love the app that allows them to view their own information. We also utilize the secure doc storage to keep all records backed up in the cloud.
  • Ease of use of software
  • Intuitive step by step process for processing payroll
  • Reporting is easily customized
  • Nothing to complain about!
APS does a fantastic job of helping us with payroll processing and HR management. The software is easy to use. The multiple user access makes the various management approvals easy and the reporting helps out in multiple areas. We also backup all our HR records to the cloud with their secure docs module.
Sandy Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use APS to process payroll for our whole organization.
  • Their customer service is fabulous. They are always very friendly and quick to answer questions.
  • Their website is easy to navigate. There are also customizable screens for faster navigation to items used more often.
  • Very easy to edit and add information about employees.
  • I would like to see a totals column on the page where I enter hours. For example "john" worked 36 regular hours and took 4 vacation hours. I would like a column showing 40 hours.
I ALWAYS get quick responses to my questions. And when I make mistakes, they are quick to fix them for me or show me how to do so.
Robert W. Hartmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
APS OnLine is used by the entire University Health System including 2 hospitals and the system-level staff. APS OnLine is a timekeeping and payroll solution for small and mid-sized businesses that presents an easy-to-understand platform and a support staff available to address any technical issues quickly and to the satisfaction of the end-user.
  • Easy Set-Up process for new employees and terminating employees
  • Powerful reporting options to quickly create and retain reports that can be modified by time periods, departments, positions
  • Allows picture imports to be able to put a face with a name
  • Updates regularly correcting minor bugs along the way.
  • Friendly support staff
  • System can get bogged down when a lot of users are reviewing/correcting payroll hours, such as "Critical Monday", the day managers go in and review/approve times from the previous 2 week period.
  • I try to use on my Iphone 6 and IPad from home and am unable to run reports from those devices. I can see data in it's raw form but when you try to drill down, the device will not process the commands.
I would think that a large company might struggle with the system bog, although it very well could be our servers not pushing the data quick enough. For small and medium-sized business, it is a nearly perfect, easy to learn/use timekeeping and payroll solution. Highly recommend a demo to see for yourself.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using the payroll function and the HR function. We are using it across the entire organization and APS OnLine has allowed us to own our data better. It has been a very useful tool for our operations, payroll, and administrative staff.
  • The report function has become a critical tool in our daily life. APS Online has really created a user friendly system to run reports and create reports.
  • Customer Service -- every connection with APS Online has been great! We use the chat feature, submitted tasks, and contacted our manager. They are quick at resolving our issues and are so warm.
  • New Hire wizard -- makes hiring a breeze!
  • I wish the employee search bar was always open at top so I didn't have to go into the employee consul to search for an employee.
  • As much as I love the report manager, I wish the report builder would allow me to have access to ALL of my information to write a report. As it stands with the 5 main topics, I may have to run two reports to get the information that I need.
  • ACA reporting is helpful but I wish the FTE report would downloadable as a CSV or Excel file.
I would make sure to be very clear about what past history information you needed imported.
I have been thrilled with the Customer Service. I am giving the attention that gives me the confidence that I have a team behind me that wants me to succeed. I love the boutique feeling with APS. I feel like I've joined an exclusive club. We as an organization haven't looked back!
Charles Olivier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
APS OnLine is a great asset to our company as it handles our payroll needs. Without paying our employees correctly, accurately, and timely, we understand that we would struggle to keep our employees motivated. Your system merges well with our time sheet system to provide a seamless payroll structure for our company.
  • When we have a question or an issue that arises, our account manager with APS is a phone call away. They are alway helpful and friendly and help find an answer and a quick solution to our issue.
  • In my experience, I haven't seen any issues that can be improved on.
Because of the helpful staff that we have encountered at APS, I would definitely think that this is a great company to choose to work with to accomplish your payroll needs.
Tom Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
We use APS for payroll and time tracking across the company. We are adding additional features like Event Tracking, Asset Tracking, Performance Reviews, ACA, Benefits Administration, etc., as we have the time internally. It provides us with a system (with multiple levels of manager and employee access) to capture, store and report on a tremendous amount of employment data.
  • Still has a dedicated personal support staff with broad product knowledge.
  • They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
  • Has embraced third parties (brokers, CPAs) as partners in using the platform.
  • Benefits Administration has pockets of plans that it cannot accommodate (age banded medical, benefit banks, etc.)
The UI could use an update. Companies that are fixated on the "look" of the platform may be drawn to other systems. Should do an annual users conference with industry-specific breakout sessions.
Score 7 out of 10
Vetted Review
Verified User
We currently use APS bank wide, from viewing pay stubs to requesting time off. Within the next few months, we will be set up for the online evaluation process through APS. The report writing feature is used by HR, Financial Accounting, for auditing needs and cost center accounting.
  • Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
  • The payroll program is easy to use, easy to correct with a user friendly viewing format.
  • Report writing program is very user friendly to technically challenged people like me.
  • I like the ongoing updates that APS is doing.
  • I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
APS is well suited for everyday payroll processing, time scheduling and report writing. I can't say enough good things about the representatives being local.
September 24, 2015

APS OnLine Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
APS Online is being used for payroll for our corporate office and 16 restaurant locations. APS OnLine is used by the Payroll and Accounting Departments. APS OnLine stores employee information. This program also provides reports used in allocating payroll and expenses. There are files written in APS OnLine that we use to import payroll numbers.
  • Allows running different reports for separate time periods.
  • Gives the option of seeing multiple company codes in one place.
  • Gives options of information to be included or excluded in reports.
  • The download (pdf or txt) reports generated do not create a separate tab. Therefore, you have to start over in the system when running multiple reports.
  • Setting up GL coding is very cumbersome; especially when you have multiple locations.
  • Not all set up functions or reporting functions are user friendly or intuitive.
The program is not "open" to obtaining information unless you use their canned reports. There is also not a balancing function to insure reports are accurate. Nor is there a warning when information is missing in reports due to the lack of permissions. Much of the functionality of setting up different locations and subsequent reporting is counterintuitive.
Angela Hodges | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
APS OnLine is used by one of our clients at Patterson-Bryant Inc. My role is to log in to APS OnLIne when employees have made their benefit selections and enroll them into benefits with the appropriate carriers. APS OnLine allows our client to remain paperless and employees have 24-7 access to their current benefits.
  • Very user friendly site
  • Detailed Reporting Features
  • Beneficiary Information- APS OnLine should allow employees to select more than 1 primary and/or contingent beneficiary with a total of 100%.
Make sure to review benefits before allowing employees to make their selections.
September 23, 2015

No Fluff

Score 7 out of 10
Vetted Review
Verified User
Incentivized
APS Online is mainly used by one individual to conduct payroll functions, HR reporting, benefits management (carrier connect). Most office personnel utilize the eSelfServe for clocking.
  • Do not have to worry about Taxes and reporting.
  • Benefits connection is good. Like the efficiency of adding new employee once and enrolling automatically with insurance carrier.
  • Reporting: wish it was more user friendly. Maybe establish "standard" reports so I could just select a report.
  • Would like to see the ability to see pay increase progression by employee.
  • Improve the ease of carrier connection. Confirmation when enrollment/termination is transmitted to insurance carrier.
  • Would like ability to run a attendance calendar for each employee reflecting tardies, absentees (vac, sick, any reason) all in one report.
  • Would like ability to pull up one employee from employee list and see a snapshot of the employee.
  • Would like ability to do bulk pay rate changes instead of opening up every employee individually. Either by across the board % increase or individual rates.
What reporting capabilities does the system have? Does it generate all necessary reporting requirements? Does the system easily report HR indicators? APS Online is well suited for payroll functions.
September 22, 2015

APS makes payroll easy

Score 8 out of 10
Vetted Review
Verified User
Incentivized
APS is used to pay employees and provide reports used to analyze our payroll costs for our organization. We track each employees by department and job type. Also we analyze analyze management hours to track weekly management needs as well as training hours needed to train new employees by specific department.
  • They have recently redesigned their web site to become more user friendly.
  • The interface is easy to navigate and logical.
  • If there ever is a question, they are very available by phone for immediate assistance.
  • There have been some growing pains in the past with servers going down while trying to process payroll, but we were given extended time to process.
  • We had had quite a few different account managers over a short period of time, but ultimately, this doesn't really affect our service.
We process payroll with APS for more than one company. The different LLCs have unique payroll needs and processing procedures and APS seems to process seamlessly for both of our LLCs.
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